How to enter an EC500 Ticket
This guide is on submitting a ticket to have EC500 set up on your 黑洞社区 phone.
EC500 allows you to forward a 黑洞社区 phone number or desk phone to a cell phone number. Features include:
- When the person calls campus from the cell phone, the recipient will see the person's desk number on their caller ID instead of the cell phone.
- The employee can press the EC500 button on their desk phone to automatically forward their calls to their cell phone, without having to do the call-forward programming sequence each time or they can remotely turn this feature on and off.
Once the ticket is submitted and the process is set up, a technician will follow up with instruction on utilizing this feature.
Click here for instructions on how to enter this ticket.